Experience Leader - Beauty & Guest Services

RiseMe; St. Clairsville (OH); On-site; USD 65,904,000 - 83,097,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty is seeking an Experience Manager to lead a high-performing team across salons, boutiques and services, driving guest satisfaction and sales growth. You will coach diverse staff, manage performance, and champion Ulta Beauty's standards and values.

The role emphasizes accountability, training, and collaboration to deliver an exceptional guest experience and meet business goals in a dynamic retail environment.

Qualifications

• Bachelor’s degree preferred
• Cosmetology license and/or cosmetology management license as required by state law
• 2–3+ years retail management experience
• Experience driving top-line sales and managing payroll budgets

Responsibilities

• Lead a team of stylists, estheticians, guest coordinators and managers to deliver guest experience.
• Drive top-line sales, services, and loyalty metrics.
• Ensure attendance policy and professional development.
• Model teamwork and guest service excellence.
• Ensure compliance with policies and standards.

Skills

Tech literacy

Communication

Collaboration

Organization

Pressure handling

Education

Bachelor’s degree preferred

Cosmetology license (state requirements)

Job description

Ulta Beauty is seeking an Experience Manager to lead a high-performing team across salons, boutiques and services, driving guest satisfaction and sales growth. You will coach diverse staff, manage performance, and champion Ulta Beauty's standards and values.

The role emphasizes accountability, training, and collaboration to deliver an exceptional guest experience and meet business goals in a dynamic retail environment.