Guest Experience Leader - Beauty & Services

Ulta; Superior (CO); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Bonus plan

Job summary

Ulta Beauty is seeking an Experience Manager to lead a high-performing salon and boutique team, delivering exceptional guest experiences and top-line sales across services, retail, and makeup. This role emphasizes coaching, scheduling, compliance, and a guest-centric culture in our store.

You will drive performance, engagement, and development, manage payroll budgets, and ensure the team embodies Ulta Beauty’s mission and values while pursuing continuous improvement and industry trends to

Qualifications

• Bachelor’s degree preferred.
• Cosmetic retail or salon management experience is highly valued.
• Ability to lead and coach a team to achieve goals.

Responsibilities

• Lead a team of stylists, guest coordinators, and managers to deliver top-line sales.
• Drive guest experience, NPS, and loyalty through coaching and policy adherence.
• Schedule staff, manage payroll budgets, and optimize store operations.
• Ensure compliance with policies and safety standards.

Skills

POS systems

Microsoft Office

Apple devices

Communication skills

Collaboration

Organization

Adaptability

Education

Bachelor’s degree preferred

Tools

Scheduling tool

Task management tool

Job description

Ulta Beauty is seeking an Experience Manager to lead a high-performing salon and boutique team, delivering exceptional guest experiences and top-line sales across services, retail, and makeup. This role emphasizes coaching, scheduling, compliance, and a guest-centric culture in our store.

You will drive performance, engagement, and development, manage payroll budgets, and ensure the team embodies Ulta Beauty’s mission and values while pursuing continuous improvement and industry trends to