Experience Guide: High-Energy Sales & Guest Service

The NOW Wynwood; Miami (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid training

Commission on sales

Paid Time Off

Free onsite parking

Free massages

Friends and Family discounts

Employee discounts

Health insurance (for full time)

Aesthetically-inspiring work环境

Positive and supportive team

Diversity is celebrated

Snacks, coffee and tea

Job summary

The NOW Massage in Miami is seeking an Experience Guide who greets guests, promotes memberships and enhancements, and manages bookings and checkout with a graceful, guest-first approach.

Ideal candidates have sales experience and a friendly, communicative style; the role offers paid training, uncapped commissions, paid time off, health insurance for full-time staff, and a vibrant, inclusive team.

Qualifications

• Sales experience and ability to connect with guests.
• Excellent guest service skills and active listening.
• Strong communication and ability to educate guests about memberships and services.

Responsibilities

• Greet guests and check-in.
• Actively drive membership, enhancement and gift card sales.
• Educate guests about services and retail offerings.
• Book, edit and cancel massage appointments.

Skills

Sales experience

Guest service

Communication skills

Team player

Problem solving

Job description

The NOW Massage in Miami is seeking an Experience Guide who greets guests, promotes memberships and enhancements, and manages bookings and checkout with a graceful, guest-first approach.

Ideal candidates have sales experience and a friendly, communicative style; the role offers paid training, uncapped commissions, paid time off, health insurance for full-time staff, and a vibrant, inclusive team.