Experience-First Sales Lead & Floor Leader

Build-A-Bear Workshop, Inc.; Alpharetta (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Build-A-Bear Workshop, Inc. in Alpharetta, GA is seeking a Sales Lead who also serves as Floor Leader on Duty. The role mentors Bear Builders, drives guest experiences, and supports store sales goals.

As a Bear Builder when not on duty, you deliver exceptional guest service, uphold brand standards, and contribute to a warm, inclusive environment. Requires a high school diploma and availability for 15-25 hours weekly; associate degree preferred.

Qualifications

• High school diploma or GED required.
• Availability to work 15-25 hours per week.
• Associate’s degree in business/management preferred.

Responsibilities

• Lead a team of Bear Builders on designated Floor Leader on Duty shifts.
• Provide exceptional guest service and guide operations to meet sales goals.
• Model Experience First behaviors and give feedback to management.
• Act as Bear Builder when not designated as Floor Leader on Duty.

Skills

Guest service

Leadership

Team supervision

Communication

Education

High school diploma or GED

Associate’s degree

Job description

Build-A-Bear Workshop, Inc. in Alpharetta, GA is seeking a Sales Lead who also serves as Floor Leader on Duty. The role mentors Bear Builders, drives guest experiences, and supports store sales goals.

As a Bear Builder when not on duty, you deliver exceptional guest service, uphold brand standards, and contribute to a warm, inclusive environment. Requires a high school diploma and availability for 15-25 hours weekly; associate degree preferred.