Experience Concierge & Front Desk Lead

CBRE, Inc.; Florida; On-site; USD 38,000 - 52,000; Full time

Job summary

CBRE’s Experience by Industrious seeks an Experience Coordinator to shape daily workplace vibes. You own the front-of-house, greet visitors, issue passes, and ensure security while creating a welcoming, professional atmosphere.

You will handle events, mail and supply coordination, and vendor coordination, ensuring on-time execution and proactive issue resolution. A strong interpersonal skillset and ability to work independently are essential.

Qualifications

• Must speak fluent English and Spanish.
• College degree preferred with 2 or more years of experience in customer service, hospitality, or a workplace environment.
• Comfortable with standard workplace and collaboration tools (email, documents, spreadsheets, and scheduling).
• Strong preference for experience in a corporate, hotel, or premium service environment, familiarity with visitor management or workplace coordination tools, and comfort with event setup and vendor coordination.

Responsibilities

• Greet visitors and manage front-of-house, issue passes, and enforce security protocols.
• Answer calls professionally and maintain a positive first impression.
• Address inquiries and provide professional solutions to employees and guests.
• Oversee janitorial and maintenance work orders through completion.
• Coordinate mail, office supplies, and employee onboarding.
• Plan and manage on-site events, including space reservations and setup.
• Liaise with vendors to maintain service levels for the workplace.

Skills

English

Spanish

Education

College degree preferred

Job description

CBRE’s Experience by Industrious seeks an Experience Coordinator to shape daily workplace vibes. You own the front-of-house, greet visitors, issue passes, and ensure security while creating a welcoming, professional atmosphere.

You will handle events, mail and supply coordination, and vendor coordination, ensuring on-time execution and proactive issue resolution. A strong interpersonal skillset and ability to work independently are essential.