Guest Experience Concierge

CBRE, Inc.; San Francisco (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

CBRE, Inc. through its Experience by Industrious unit seeks an Experience Coordinator to shape daily workplace experiences. You will own the front-of-house, greet visitors, manage check-ins, and ensure events run smoothly while coordinating mail, supplies, and maintenance dispatch.

The role focuses on delivering a welcoming, secure, and efficient environment, with daily variability and opportunities to proactively address needs and improve guest experiences.

Responsibilities

• Greet visitors entering the facility, issue visitor and parking passes, and apply security protocols to ensure guests feel welcome and the site stays secure.
• Manage front-of-house duties including answering phones and handling inquiries from employees, guests, and coworkers with professional solutions.
• Coordinate mail services, office supplies, and employee onboarding so new joiners have what they need on day one.
• Coordinate with vendors supplying services for the workplace to maintain agreed service levels.
• Organize on-site events, including space reservations, setup/teardown, and supply delivery to support hosts and attendees.

Job description

CBRE, Inc. through its Experience by Industrious unit seeks an Experience Coordinator to shape daily workplace experiences. You will own the front-of-house, greet visitors, manage check-ins, and ensure events run smoothly while coordinating mail, supplies, and maintenance dispatch.

The role focuses on delivering a welcoming, secure, and efficient environment, with daily variability and opportunities to proactively address needs and improve guest experiences.