Exhibit Operations & Fulfillment Lead (Remote)

Global Business Travel Association; New Jersey; Remote; USD 60,000 - 85,000; Full time

Job summary

GBTA is seeking an Exhibit Operations Specialist to manage exhibit fulfillment, invoicing, and overall expo logistics in a fully remote role. You will partner with Sales, Marketing, and Events teams to ensure accurate floor plans, timely confirmations, and effective exhibitor communications.

The ideal candidate has 2–3 years in marketing operations or event support, proficiency with ExpoFP/Map Your Show/Expocad, Salesforce, and Cvent, and strong organizational skills for a global program.

Qualifications

• Bachelor’s degree in marketing, project management or related field.
• 2–3 years of marketing, sales operations, or business development experience.
• Familiar with expo mapping systems like ExpoFP, Map Your Show or Expocad.
• Experience with Salesforce or similar CRMs and with Cvent.
• Strong Microsoft Office and PowerPoint skills.

Responsibilities

• Responsible for exhibit deliverables for all events and support sponsorship fulfillment.
• Respond to exhibit requests, exhibitor agreements and invoices; generate reports.
• Coordinate booth move-in/move-out and expo floor plan updates with teams and contractors.
• Develop and edit exhibitor service manuals, prospectus and marketing materials with Marketing.
• Coordinate housing, registrations, and appointment-tool guidance for exhibitors.

Skills

Marketing operations

Sales operations

Project coordination

Remote collaboration

Education

Bachelor’s degree in marketing or related field

Tools

ExpoFP

Map Your Show

Expocad

Salesforce

Cvent

PowerPoint

Microsoft Office

Job description

GBTA is seeking an Exhibit Operations Specialist to manage exhibit fulfillment, invoicing, and overall expo logistics in a fully remote role. You will partner with Sales, Marketing, and Events teams to ensure accurate floor plans, timely confirmations, and effective exhibitor communications.

The ideal candidate has 2–3 years in marketing operations or event support, proficiency with ExpoFP/Map Your Show/Expocad, Salesforce, and Cvent, and strong organizational skills for a global program.