Executive VP, Product Support & Service Leadership

Kimmel & Associates, Inc.

Dallas (TX)

On-site

USD 285,000 - 300,000

Full time

3 days ago

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Benefits offered by this job

Company vehicle

Executive leadership role

Strategic impact across multi-branch

Job summary

Kimmel & Associates, Inc. is representing a client seeking a Vice President of Product Support to lead parts, service, technical training, and product support sales across a multi-branch territory in the southeastern United States.

This executive will report to the COO and join the senior leadership team, guiding a significant portion of the workforce. The role emphasizes improving operational performance, expanding revenue streams, managing expenses, strengthening customer relationships, and

Qualifications

20+ years of progressive leadership experience in parts, service, and product support operations.
Experience with a major equipment OEM or competitive dealer preferred.
Demonstrated success implementing Lean, Six Sigma, and continuous improvement initiatives.
Proven track record delivering sustained improvements in operational performance and financial results.
Strong analytical capabilities using data and performance metrics.

Responsibilities

Champion safety culture and ensure accountability across locations.
Oversee inventory planning, purchasing, and parts availability across branches.
Lead regional service teams including field service, shop repairs, and preventive maintenance.
Develop parts and service sales strategies to improve profitability and customer satisfaction.
Drive continuous improvement using KPIs and financial analysis.