Executive Relationship Manager, Enterprise Accounts

CoAd; Bradenton (FL); On-site; USD 100,000 - 150,000; Full time

Job summary

CoAd in Bradenton, FL seeks a Relationship Manager to own high-value enterprise client relationships, lead executive engagements, and manage strategic account plans for top accounts. You will drive retention, renewal forecasting, and health-score monitoring, coordinate client training and demonstrations, and spot expansion opportunities while preserving trust and long-term partnerships.

This is an individual-contributor role focused on depth over breadth, with clear accountability for named

Qualifications

• 5+ years managing large, complex B2B client relationships.
• Track record retaining and growing named accounts at executive level.
• Comfort leading renewal negotiations with client decision-makers.
• Strong account planning discipline with strategic named-account plans.
• Ability to identify expansion signals and hand them to Revenue Expansion.
• Experience presenting to and engaging with executive stakeholders.
• Experience developing customer success strategies that drive retention and expansion.

Responsibilities

• Own retention for an assigned portfolio of enterprise-tier client relationships and executive health score.
• Build and maintain executive-level relationships within named accounts and engage with client decision-makers.
• Engage proactively on accounts showing risk signals before renewal.
• Forecast and manage renewal strategy for the named-account portfolio.
• Monitor account health signals and escalate proactively before renewal risk.
• Collaborate with Reporting & Customer Insights on health data and trends.
• Coordinate client training and demonstrations.
• Identify and shepherd expansion opportunities within named accounts.
• Conduct client visits to ensure stability or remedy health risks.

Skills

Executive relationship

Renewal negotiations

Account planning

Customer success

Expansion signals

Executive presentations

Job description

CoAd in Bradenton, FL seeks a Relationship Manager to own high-value enterprise client relationships, lead executive engagements, and manage strategic account plans for top accounts. You will drive retention, renewal forecasting, and health-score monitoring, coordinate client training and demonstrations, and spot expansion opportunities while preserving trust and long-term partnerships.

This is an individual-contributor role focused on depth over breadth, with clear accountability for named