Account Executive – Client Relations & HR Solutions

CoAd; Miami (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

CoAd is seeking an Account Executive to join our Client Relations team serving clients in South Florida. You will manage a portfolio of accounts with a high-touch approach, building consultative relationships and ensuring delivery of CoAd solutions aligned with client objectives.

The role emphasizes proactive business consultation, client satisfaction, and retention, with collaboration across departments to meet client needs and upsell opportunities.

Qualifications

• 4+ years in account management in a consulting or corporate setting.
• Ability to communicate, present, and influence stakeholders at all levels including executives.
• Strong business acumen with strategic thinking and understanding client issues.
• High sense of urgency with internal and external clients.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience leveraging AI-powered tools to accelerate work.

Responsibilities

• Lead as the primary point of contact for all client account management matters.
• Develop trusted-advisor relationships with client contacts and executives.
• Ensure timely and successful delivery of CoAd solutions aligned with client goals.
• Communicate progress to internal and external stakeholders clearly.
• Collaborate with internal departments to fulfill client requests on time.
• Assist with escalations and challenging client requests as needed.
• Provide HR support using internal tools and team consultation.

Job description

CoAd is seeking an Account Executive to join our Client Relations team serving clients in South Florida. You will manage a portfolio of accounts with a high-touch approach, building consultative relationships and ensuring delivery of CoAd solutions aligned with client objectives.

The role emphasizes proactive business consultation, client satisfaction, and retention, with collaboration across departments to meet client needs and upsell opportunities.