Strategic Enterprise Account Manager - Exec Relationships

Cornerstone OnDemand; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Cornerstone OnDemand is seeking a Senior Account Manager, Strategic Accounts to own the overall relationship and revenue growth within a portfolio of enterprise clients. This quota-carrying role blends expansion with net-new logo acquisition and requires proactive hunting alongside retention.

You will partner with Sales leadership and Customer Excellence, serving as the executive relationship owner and primary trusted advisor for clients.

Qualifications

• 5+ years in strategic account management or enterprise sales.
• Proven success building and owning C-level relationships.
• Ability to build and execute account plans for complex, matrixed organizations.
• Strong forecasting discipline in a metrics-driven environment.
• Excellent discovery, negotiation, and closing skills.
• Willingness to travel as needed for executive engagement.

Responsibilities

• Own a book of strategic enterprise accounts with a quota split ~85% expansion and 15% net-new development.
• Own and cultivate C-level relationships as trusted advisor.
• Hunt for whitespace within accounts for new business units and use cases.
• Expand Cornerstone's footprint across products (learning, performance, talent acquisition, AI-driven solutions).
• Build and execute strategic account plans mapping org structure, stakeholders, budgets, and competitive exposure.
• Drive and defend renewals, protecting and growing ARR.
• Lead discovery workshops and executive business reviews with clients.
• Manage and forecast a pipeline across Commit, Probable, and Upside stages.
• Maintain account intelligence to inform strategy and forecasting.
• Travel for in-person executive engagement as needed.

Skills

Strategic account management

Enterprise sales

C-level relationships

Forecasting

Negotiation

Closing

Travel

Account planning

Job description

Cornerstone OnDemand is seeking a Senior Account Manager, Strategic Accounts to own the overall relationship and revenue growth within a portfolio of enterprise clients. This quota-carrying role blends expansion with net-new logo acquisition and requires proactive hunting alongside retention.

You will partner with Sales leadership and Customer Excellence, serving as the executive relationship owner and primary trusted advisor for clients.