Executive Operations & Strategy Manager

Bank of America; Phoenix (AZ); On-site; USD 102,000 - 158,000; Full time

Benefits offered by this job

Benefits

Paid time off

Annual bonus

Job summary

Bank of America is seeking a Business Support Manager II for the COO of Global Treasury and Merchant Operations. This role partners with senior executives to drive priorities, shape operating model, and advance organizational effectiveness.

You'll lead procedures governance, communicate decisions, and manage data-driven process improvements across GTMO, coordinating leadership routines and ensuring timely deliverables.

Qualifications

• Proficient in Outlook, Excel, SharePoint, PowerPoint and Teams.
• Budgeting, financial analysis, and expense management.
• Strong analytical and problem‑solving skills.
• Process improvement and workflow optimization experience.
• Project coordination and organizational skills.
• Executive communication and stakeholder management.
• Ability to manage multiple priorities and deliver results.
• Knowledge of banking policies, programs, and procedures.
• Data‑driven decision‑making capabilities.

Responsibilities

• This role serves as the Business Support Manager II to the COO of Global Treasury and Merchant Operations (GTMO).
• Partnering closely with senior executives to drive strategic priorities, business execution, and organizational effectiveness.
• Lead procedures governance and establish ownership and routine reviews to strengthen performance and risk management.
• Communicate enterprise decisions and connect to team strategy and contributions.
• Demonstrate deep process knowledge and focus on data-driven continuous improvement.

Skills

Outlook

Excel

SharePoint

PowerPoint

Teams

Budgeting

Financial analysis

Expense management

Analytical skills

Process improvement

Workflow optimization

Project coordination

Executive communication

Stakeholder management

Prioritization

Banking policies

Data-driven decisions

Tools

None

Job description

Bank of America is seeking a Business Support Manager II for the COO of Global Treasury and Merchant Operations. This role partners with senior executives to drive priorities, shape operating model, and advance organizational effectiveness.

You'll lead procedures governance, communicate decisions, and manage data-driven process improvements across GTMO, coordinating leadership routines and ensuring timely deliverables.