Strategic Business Support Manager II – GTMO Operations

Bank of America; Tampa (FL); Hybrid; USD 102,000 - 158,000; Full time

Benefits offered by this job

Discretionary incentive program

Benefits eligible

Job summary

Bank of America seeks a Business Support Manager II to partner with the COO of Global Treasury and Merchant Operations (GTMO). The role drives strategic priorities, operating model improvements, and leadership routines, contributing to a best-in-class operations team.

The role emphasizes process governance, data-driven decision making, and effective communication with senior executives, while delivering a high standard of service and risk management.

Qualifications

• Proficient in Outlook, Excel, SharePoint, PowerPoint and Teams.
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Responsibilities

• Lead strategic support and organizational effectiveness initiatives across GTMO.

Skills

Outlook proficiency

Excel proficiency

SharePoint

PowerPoint

Team collaboration

Budgeting

Financial analysis

Process improvement

Executive communication

Stakeholder mgmt

Data-driven decisions

Job description

Bank of America seeks a Business Support Manager II to partner with the COO of Global Treasury and Merchant Operations (GTMO). The role drives strategic priorities, operating model improvements, and leadership routines, contributing to a best-in-class operations team.

The role emphasizes process governance, data-driven decision making, and effective communication with senior executives, while delivering a high standard of service and risk management.