Executive Leader, Enterprise Customer Success & Growth
Salesforce
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Job summary
Salesforce seeks a transformative leader to head Enterprise Customer Success for Life Sciences, guiding a team of CSMs and executive engagement with pharma/MedTech accounts. You will drive adoption, retention, and ROI using Signature Success, AI-driven insights, and a customer-first operating model.
This VP role demands 15+ years in customer success leadership, deep enterprise software experience, and the ability to travel up to 50% regionally.
Job description
Salesforce seeks a transformative leader to head Enterprise Customer Success for Life Sciences, guiding a team of CSMs and executive engagement with pharma/MedTech accounts. You will drive adoption, retention, and ROI using Signature Success, AI-driven insights, and a customer-first operating model.
This VP role demands 15+ years in customer success leadership, deep enterprise software experience, and the ability to travel up to 50% regionally.
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