VP, Life Sciences Customer Success
Salesforce, Inc.
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Job summary
Salesforce.com, inc. is seeking a dynamic and experienced Vice President, Customer Success to lead our premium Life Sciences portfolio.
You will coach, scale, and empower a team of Customer Success Managers to drive adoption, retention, and expansion within large pharma, biotech and medical device accounts. As a strategic executive, you will own health metrics, customer outcomes, and executive relationships, guiding the Signature Success framework and leveraging AI-driven insights to deliver ROI
Job description
Salesforce.com, inc. is seeking a dynamic and experienced Vice President, Customer Success to lead our premium Life Sciences portfolio.
You will coach, scale, and empower a team of Customer Success Managers to drive adoption, retention, and expansion within large pharma, biotech and medical device accounts. As a strategic executive, you will own health metrics, customer outcomes, and executive relationships, guiding the Signature Success framework and leveraging AI-driven insights to deliver ROI
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