Executive Leader, Collision Repair Center

Classic Collision Corporate Services LLC; La Mesa (CA); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Company match 401K

Paid Time Off – 6 Paid Holiday

Job summary

Classic Collision is seeking a General Manager to lead a store's operations and financial performance with a focus on safety, quality and customer satisfaction. You will mentor staff, drive profitability, manage P&L, and build strong relationships with insurance partners and referral channels.

Responsibilities include overseeing daily operations, coaching teams, recruiting and training new staff, and ensuring compliance with company procedures.

Qualifications

• Minimum of five years collision repair / auto body management experience REQUIRED
• Proven leadership and track record of employee development
• Ability to read and understand financial P&L statements required
• Ability to travel up to 25%
• Must have valid a driver's license and be eligible for insurance coverage
• Working knowledge of CCC One estimating platform and management system
• Advanced skills in Microsoft Office, including Word, Excel, Outlook and PPT
• Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees

Responsibilities

• Actively lead center level performance through key metrics, quality, individual skill levels and culture
• Communicate and manage the change process
• Stay abreast of current vehicle repair procedures and technologies
• Manage and hold all staff accountable for shop performance through Recipe Book execution
• Ensure customer satisfaction by coaching staff and resolving customer concerns as required
• Recruit, interview and hire new staff as required
• Train new hires regarding company policy and procedures
• Promote, develop and act as a liaison with area insurance contacts and other referral points
• Contact all claims managers and dealer accounts every month
• Participate in external marketing and team building activities as requested
• Other duties may be assigned as necessary

Skills

Collision repair mgmt

Leadership

Financial literacy

Staff development

Travel required

Tools

CCC One

MS Office

Job description

Classic Collision is seeking a General Manager to lead a store's operations and financial performance with a focus on safety, quality and customer satisfaction. You will mentor staff, drive profitability, manage P&L, and build strong relationships with insurance partners and referral channels.

Responsibilities include overseeing daily operations, coaching teams, recruiting and training new staff, and ensuring compliance with company procedures.