GM, Auto Collision Shop — Lead Growth, Profit & Team

Classic Collision Corporate Services LLC; Birmingham (AL); Hybride; USD 90 000 - 130 000; Plein temps

Résumé du poste

Classic Collision Corporate Services LLC is seeking a General Manager to oversee the store's operations, drive profitability, and lead a high-performing team. The role emphasizes mentorship, accountability, and relationship management with insurance partners and dealer accounts.

The position requires five years of collision repair management experience, strong financial acumen, and the ability to travel up to 25%. A valid driver's license and CCC One proficiency are essential.

Qualifications

• Minimum of five years collision repair / auto body management experience REQUIRED
• Proven leadership and track record of employee development
• Ability to read and understand financial P&L statements required
• Ability to travel up to 25%
• Must have valid a driver's license and be eligible for insurance coverage
• Working knowledge of CCC One estimating platform and management system
• Advanced skills in Microsoft Office, including Word, Excel, Outlook and PPT.
• Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization

Responsabilités

• Actively lead center level performance through key metrics, quality, individual skill levels and culture
• Communicate and manage the change process
• Stay abreast of current vehicle repair procedures and technologies
• Manage and hold all staff accountable for shop performance through Recipe Book execution
• Ensure customer satisfaction by coaching staff and resolve customer concerns as required
• Recruit, interview and hire new staff as required
• Train new hires regarding company policy and procedures
• Promote, develop and act as a liaison with area insurance contacts and other referral points
• Contact all claims managers and dealer accounts every month
• Participate in external marketing and team building activities as requested
• Other duties may be assigned as necessary

Connaissances

Leadership

P&L understanding

Travel up to 25%

CCC One

Microsoft Office

Outils

CCC One estimating platform

Management system

MS Office (Word, Excel, Outlook, PPT)

Description du poste

Classic Collision Corporate Services LLC is seeking a General Manager to oversee the store's operations, drive profitability, and lead a high-performing team. The role emphasizes mentorship, accountability, and relationship management with insurance partners and dealer accounts.

The position requires five years of collision repair management experience, strong financial acumen, and the ability to travel up to 25%. A valid driver's license and CCC One proficiency are essential.