General Manager, Auto Collision Center - Lead Operations

Classic Collision Corporate Services LLC; Hampstead (NC); Sur place; USD 85 000 - 115 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Company 401K match

Paid Time Off – 6 Paid Holidays

Résumé du poste

Classic Collision is seeking a General Manager to lead a collision repair center, driving safety, quality, integrity, and profitability. You will mentor staff, oversee day-to-day operations, and ensure exceptional customer service.

Responsibilities include managing financial results, developing internal talent, coordinating insurance partnerships, and maintaining high standards in repair procedures and staff performance.

Qualifications

• Minimum of five years collision repair / auto body management experience REQUIRED.
• Proven leadership and track record of employee development.
• Ability to read and understand financial P&L statements required.
• Ability to travel up to 25%.

Responsabilités

• Actively lead center level performance through key metrics, quality, and culture.
• Communicate and manage the change process.
• Stay abreast of current vehicle repair procedures and technologies.
• Manage and hold all staff accountable for shop performance through Recipe Book execution.
• Ensure customer satisfaction by coaching staff and resolving customer concerns as required.
• Recruit, interview and hire new staff as required.
• Train new hires regarding company policy and procedures.
• Promote, develop and act as a liaison with area insurance contacts and other referral points.
• Contact all claims managers and dealer accounts every month.
• Participate in external marketing and team building activities as requested.

Connaissances

Leadership

P&L management

Staff development

Travel up to 25%

CCC One

MS Office

Outils

CCC One

Microsoft Office

Description du poste

Classic Collision is seeking a General Manager to lead a collision repair center, driving safety, quality, integrity, and profitability. You will mentor staff, oversee day-to-day operations, and ensure exceptional customer service.

Responsibilities include managing financial results, developing internal talent, coordinating insurance partnerships, and maintaining high standards in repair procedures and staff performance.