Collision Center General Manager: Lead Operations & Growth

Classic Collision; Livingston (TX); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Paid Weekly

Continuous Training

Supportive Team Culture

Company match 401K

Medical/Dental/Vision

Paid Time Off – 6 Paid Holiday

Rewarding Work

Job summary

Classic Collision is seeking a Collision General Manager in Livingston, TX to lead store operations, drive profitability, and mentor staff. The role requires strong leadership, deep knowledge of P&L management, and experience with CCC One and MS Office.

The General Manager will oversee daily operations, implement performance metrics, maintain high customer satisfaction, and coordinate with insurance partners, while promoting safety and teamwork across the center.

Qualifications

• Minimum of five years collision repair / auto body management experience REQUIRED
• Proven leadership and track record of employee development
• Ability to read and understand financial P&L statements required
• ICAR Platinum certification preferred
• Ability to travel up to 25%
• Must have valid a driver's license and be eligible for insurance coverage
• Working knowledge of CCC One estimating platform and management system
• Advanced skills in Microsoft Office, including Word, Excel, Outlook and PPT.
• Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization

Responsibilities

• Actively lead center level performance through: key metrics, quality, individual skill levels and culture
• Communicate and manage the change process
• Stay abreast of current vehicle repair procedures and technologies
• Manage and hold all staff accountable for shop performance through Recipe Book execution.
• Ensure customer satisfaction by coaching staff and resolve customer concerns as required
• Recruit, interview and hire new staff as required
• Train new hires regarding company policy and procedures
• Promote safe, clean working conditions
• Promote, develop and act as a liaison with area insurance contacts and other referral points
• Contact all claims managers and dealer accounts every month
• Participate in external marketing and team building activities as requested
• Other duties may be assigned as necessary

Skills

Leadership

Staff development

P&L literacy

Communication

Driver's license

CCC One

MS Office

Reading procedures

Tools

CCC One estimating

Management system

MS Office Suite

Job description

Classic Collision is seeking a Collision General Manager in Livingston, TX to lead store operations, drive profitability, and mentor staff. The role requires strong leadership, deep knowledge of P&L management, and experience with CCC One and MS Office.

The General Manager will oversee daily operations, implement performance metrics, maintain high customer satisfaction, and coordinate with insurance partners, while promoting safety and teamwork across the center.