Collision Repair Center GM — Lead Growth & Quality

Classic Collision Corporate Services LLC; Cumming (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Supportive Team Culture

Company match 401K

Paid Time Off – 6 Paid Holiday

Rewarding Work

Job summary

Classic Collision, a growing leader in auto body repair, seeks a General Manager to drive overall store operations and profitability. You will mentor staff, oversee performance metrics, and ensure top-tier customer service while maintaining strong relationships with insurers and dealer partners.

The role requires at least five years in collision repair management, proven leadership, and solid financial skills.

Qualifications

• Minimum of five years collision repair/auto body management experience REQUIRED
• Proven leadership and track record of employee development
• Ability to read and understand financial P&L statements
• Ability to travel up to 25%

Responsibilities

• Lead center level performance through key metrics, quality, individual skill levels and culture
• Communicate and manage the change process
• Stay abreast of current vehicle repair procedures and technologies
• Manage and hold all staff accountable for shop performance though Recipe Book execution
• Ensure customer satisfaction by coaching staff and resolving concerns
• Recruit, interview and hire new staff as required
• Train new hires regarding company policy and procedures
• Promote, develop and act as a liaison with area insurance contacts and other referral points
• Contact all claims managers and dealer accounts every month
• Participate in external marketing and team building activities as requested
• Other duties may be assigned as necessary

Skills

Leadership

Profit & Loss

Staff Development

CCC One

Microsoft Office

Communication

Travel Availability

Driver's License

Tools

CCC One estimating platform

Job description

Classic Collision, a growing leader in auto body repair, seeks a General Manager to drive overall store operations and profitability. You will mentor staff, oversee performance metrics, and ensure top-tier customer service while maintaining strong relationships with insurers and dealer partners.

The role requires at least five years in collision repair management, proven leadership, and solid financial skills.