Executive IT Support & Ops Lead
Truist
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Benefits offered by this job
Job summary
Truist is seeking an experienced executive technology operations professional to deliver white-glove support for the organization's senior leadership and executive offices. You will manage secure, reliable technology across devices, collaboration tools, and communication services, while partnering with internal teams and vendors to maintain service excellence.
The role emphasizes governance, incident response readiness, and continual improvement of executive tech services, with opportunities to
Qualifications
- Bachelor’s degree in IT, CS, or related field.
- Minimum 5 years in technology operations.
- Strong understanding of IT infrastructure, cloud, security, risk.
- Proven governance, planning, and operational excellence.
Responsibilities
- Delivers technology operations for assigned systems or services with independence.
- Owns and executes defined processes to maintain technology standards and governance patterns.
- Leads components of larger initiatives and designs technical solutions and improvements.
- Uses analytics to identify issues and drive continuous improvement.
- Provides technical guidance and coaching through design reviews and troubleshooting.
- Translates business requirements into practical implementation plans and recommendations.
Skills
Education
Tools
Job description
Truist is seeking an experienced executive technology operations professional to deliver white-glove support for the organization's senior leadership and executive offices. You will manage secure, reliable technology across devices, collaboration tools, and communication services, while partnering with internal teams and vendors to maintain service excellence.
The role emphasizes governance, incident response readiness, and continual improvement of executive tech services, with opportunities to
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