Senior Technology Operations Consultant

Truist; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Vacation and holidays

Disability insurance

Job summary

Truist is seeking an experienced technology operations professional to implement and govern operations across platforms, ensuring stability, security, and scalability. You will design and deploy technical solutions, contribute to roadmaps, and drive improvements aligned with regulatory requirements.

You will collaborate with teams and vendors to maintain standards, runbooks, and governance while mentoring teammates and translating requirements into actionable plans.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related technical discipline.
• Minimum of 5 years of progressive experience in technology operations.
• Advanced understanding of IT infrastructure, cloud technologies, security, compliance, and risk management.

Responsibilities

• Delivers technology operations for assigned systems or services, meeting targets for performance, availability, reliability, and security.
• Owns and executes defined processes within the area of responsibility to reduce risk and improve day-to-day operations.
• Leads components of larger initiatives by planning, designing, and implementing technical solutions and coordinating tasks for lower-level professionals.
• Demonstrates innovative thinking by evaluating tools, automation, and optimization techniques to improve efficiency and reliability.
• Provides technical guidance and informal coaching through design reviews and complex troubleshooting.
• Translates technical and business requirements into practical implementation plans and recommendations.
• Collaborates with vendors and adjacent teams to support integration and governance expectations.
• Monitors operational metrics and logs to identify issues and drive continuous improvement.
• Serves as technical contact for vendors and partners on assigned solutions, ensuring alignment with architecture expectations.
• May perform incident response and contribute to disaster recovery and business continuity procedures.

Education

Bachelor’s degree Information Technology, Computer Science, or related technical discipline

Tools

AWS Cloud

DataStax

Kafka

AWS Cloud OPS certification

Microsoft Certified: Azure Solutions Architect Expert

ITIL

DevOps

Job description

Truist is seeking an experienced technology operations professional to implement and govern operations across platforms, ensuring stability, security, and scalability. You will design and deploy technical solutions, contribute to roadmaps, and drive improvements aligned with regulatory requirements.

You will collaborate with teams and vendors to maintain standards, runbooks, and governance while mentoring teammates and translating requirements into actionable plans.