Executive Housekeeping Leader: Guest Experience & Ops

HHM Hotels; Moosic (Lackawanna County); On-site; USD 45,000 - 65,000; Full time

Job summary

HHM Hotels is seeking a Housekeeping Manager to oversee housekeeping operations, ensuring rooms and public areas meet brand standards for cleanliness, safety, and guest satisfaction. The role involves interviewing, training, scheduling, coaching, and guiding associates while monitoring performance and inventory management.

The position requires coordination with management on budget, safety compliance, and audit standards while maintaining service scores and sustainability practices as part of

Qualifications

• One year previous housekeeping supervisor experience is preferred.
• Interview, select, train, schedule, coach and support associates to meet brand standards.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform to brand standards.
• Observe and monitor staff performance for efficient operations and policy adherence.
• Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
• Prepare schedules based on occupancy and assign duties.
• Take inventory and submit periodic orders for supplies.
• Ensure compliance with brand standards and internal audits (key control, safety).
• Be aware of guest service scores and drive improvements.

Skills

Leadership and supervision

Education

High School diploma or equivalent

Job description

HHM Hotels is seeking a Housekeeping Manager to oversee housekeeping operations, ensuring rooms and public areas meet brand standards for cleanliness, safety, and guest satisfaction. The role involves interviewing, training, scheduling, coaching, and guiding associates while monitoring performance and inventory management.

The position requires coordination with management on budget, safety compliance, and audit standards while maintaining service scores and sustainability practices as part of