Executive Front Desk & Travel Coordinator

WCL Group; New York (NY); On-site; USD 37,000 - 50,000; Full time

Job summary

WCL Group is seeking a Receptionist/EA in New York, NY to be the primary face and voice of the organization. This fully onsite role supports executives with calendar, travel, and communications, ensuring a seamless front-office experience.

The 12‑month contract offers potential extension or conversion to full-time. Responsibilities include guest relations, mail handling, security, and cross-functional project support as needed, with a focus on confidentiality and professionalism.

Qualifications

• 1–3 years of experience in front-desk administration, customer service, or junior executive support.
• Exceptional verbal and written communication skills with a polished, professional demeanor.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong ability to multitask, prioritize competing requests, and maintain strict confidentiality regarding executive matters.

Responsibilities

• Reception & Front Office Duties: Greet clients, visitors, and vendors professionally and create a welcoming environment.
• Communications: Answer, screen, and direct incoming emails and visitor requests.
• Mail & Deliveries: Receive, sort, and distribute daily mail and courier shipments; manage outgoing packages.
• Facility Presentation: Maintain tidy, stocked reception and lobby areas.
• Security: Monitor visitor access, issue badges, and follow building safety protocols.
• Calendar Management: Maintain complex executive calendars and coordinate appointments.
• Travel Coordination: Arrange domestic and international travel and accommodations.
• Meeting Preparation: Reserve conference rooms, set up boardrooms, and provide materials and refreshments.
• Cross-Functional Support: Back up other staff and handle ad-hoc projects as needed.

Skills

Front-desk administration

Customer service

Microsoft Office

Communication skills

Multitasking

Confidentiality

Job description

WCL Group is seeking a Receptionist/EA in New York, NY to be the primary face and voice of the organization. This fully onsite role supports executives with calendar, travel, and communications, ensuring a seamless front-office experience.

The 12‑month contract offers potential extension or conversion to full-time. Responsibilities include guest relations, mail handling, security, and cross-functional project support as needed, with a focus on confidentiality and professionalism.