Executive Front Desk & Operations Coordinator

Landing Point; New York; Hybrid; USD 62,000 - 83,000; Full time

Job summary

Landing Point is seeking a dedicated Front Desk Administrator in New York to manage the front desk, greet guests, and support daily operations. You will screen calls, direct inquiries, maintain calendars, and oversee travel arrangements for domestic and international trips.

The role requires strong communication and organizational skills, proficiency with Microsoft Office, and reliability. Availability during non-business hours and collaboration with vendors and staff are essential.

Qualifications

• Requires a high school diploma and at least two years of relevant experience.
• College degree is preferred.
• Proficiency in Microsoft Office Suite and strong communication skills.

Responsibilities

• Field a high volume switchboard by correctly directing calls to the appropriate individuals.
• Apply good judgment in screening calls and determining call priority during peak periods.
• Greet visiting employees and guests warmly and professionally.
• Communicate company information such as location and directions clearly and accurately.
• Provide clerical support such as inputting data, maintaining logs, and distributing mail.
• Adhere to company security protocols and ensure that a company representative always escorts guests.
• Serve as the main point of contact for delivery services, vendors, and couriers.
• Process and reconcile travel and expense reimbursement requests.
• Coordinate travel arrangements for domestic and international travel.
• Maintain detailed calendars, contacts, and databases.
• Coordinate logistics for both internal and external meetings and conferences.
• Manage department activities and special events.
• Manage sensitive information with the utmost confidentiality.
• Act as a team player with peers, providing support when necessary.
• Execute on internal ad hoc projects and responsibilities.

Skills

Communication skills

Interpersonal skills

Reliability

Punctuality

Non-business hours availability

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office Suite

Concur

Salesforce

Job description

Landing Point is seeking a dedicated Front Desk Administrator in New York to manage the front desk, greet guests, and support daily operations. You will screen calls, direct inquiries, maintain calendars, and oversee travel arrangements for domestic and international trips.

The role requires strong communication and organizational skills, proficiency with Microsoft Office, and reliability. Availability during non-business hours and collaboration with vendors and staff are essential.