Executive Front Desk & Travel Coordinator

Landing Point; Miami (FL); On-site; USD 48,000 - 55,000; Full time

Job summary

Landing Point is seeking a Receptionist to manage front desk operations, greet guests, and handle a high-volume switchboard with professionalism. The role includes screening calls, directing inquiries, and providing essential clerical support while upholding security protocols.

Ideal candidates will have a high school diploma, 2+ years of relevant experience, and strong MS Office, Concur, and Salesforce skills. Flexibility for non-business hours is a plus and travel coordination may be required.

Qualifications

• A high school diploma and a minimum of two years of relevant experience required; college degree preferred
• Proficiency in the Microsoft Office Suite required; knowledge of Concur and Salesforce preferred
• Excellent written and verbal communication skills required
• Exceptional interpersonal skills, reliability, and punctuality are essential
• Availability during non-business hours to assist with urgent tasks, such as last-minute travel changes

Responsibilities

• Field a high-volume switchboard by correctly directing calls to the appropriate individuals, maintaining a calm, professional demeanor
• Apply good judgment in screening calls and determining call priority during peak periods
• Greet visiting employees and guests warmly and professionally, providing a high level of service and assistance
• Communicate company information such as location and directions clearly and accurately
• Provide clerical support such as inputting data, maintaining logs, and distributing mail
• Adhere to company security protocols and ensure that a company representative always escorts guests
• Serve as the main point of contact for delivery services, vendors, and couriers
• Process and reconcile travel and expense reimbursement requests while adhering to company policy and guidelines
• Coordinate travel arrangements for domestic and international travel, including booking flights, hotel accommodations, transportation, reservations, preparing itineraries, and coordination of meetings
• Maintain detailed calendars, contacts, and databases for multiple professionals, ensuring accuracy and confidentiality
• Coordinate logistics for both internal and external meetings and conferences, including video conferencing, catering, preparing meeting materials, printing, and binding presentations
• Coordinate and manage department activities and special events, as requested
• Manage sensitive information with the utmost confidentiality
• Act as a team player with peers, providing support when necessary
• Execute on internal ad hoc projects and responsibilities, as requested

Skills

Communication skills

Interpersonal skills

Reliability

Punctuality

Education

High school diploma

College degree preferred

Tools

Microsoft Office Suite

Concur

Salesforce

Job description

Landing Point is seeking a Receptionist to manage front desk operations, greet guests, and handle a high-volume switchboard with professionalism. The role includes screening calls, directing inquiries, and providing essential clerical support while upholding security protocols.

Ideal candidates will have a high school diploma, 2+ years of relevant experience, and strong MS Office, Concur, and Salesforce skills. Flexibility for non-business hours is a plus and travel coordination may be required.