Executive Enterprise Partner, Cloud & Managed Services

Charter Communications, Inc.; Virginia Beach (VA); Remote; USD 142,000 - 361,000; Full time

Job summary

Spectrum, part of Charter Communications, seeks a Senior Principal Client Partner to own and grow a portfolio of large enterprise clients. You will drive business value, revenue growth, and deliver superior customer experience across managed and professional services.

Work at executive level with C-suite stakeholders, align solutions to client strategy, and lead multi-year engagements from qualification through close, coordinating cross-functional teams to ensure success.

Qualifications

• Bachelor's degree and 10+ years of enterprise sales or strategic account experience.
• 7-10+ years of experience managing relationships with C-suite stakeholders in large enterprise environments.
• Proven ability to drive revenue growth, retention, and expansion within complex enterprise accounts.
• Demonstrated experience leading multi-year, multi-SOW, services-led engagements, typically in the $5M-$20M+ TCV range.
• Strong background in managed services, consulting, or cloud-based solution selling.
• Experience structuring and selling hybrid and multi-cloud solutions across private and public cloud environments.

Responsibilities

• Own and manage executive-level relationships across a portfolio of large enterprise clients.
• Serve as the primary point of accountability for the full customer relationship, including growth, retention, and outcomes.
• Develop and execute strategic account plans aligned to client business objectives and long-term success.
• Drive revenue generation, expansion, and share of wallet across managed services and professional services.
• Lead complex, multi-SOW, multi-year engagements from opportunity identification through close.
• Partner with cross-functional teams to develop a comprehensive understanding of client challenges and align solutions to business outcomes.
• Influence and coordinate internal resources across sales, solution engineering, delivery, and leadership to ensure client success.
• Identify risks to account growth or client success and develop mitigation strategies.
• Serve as the executive escalation point for client issues and ensure timely resolution.
• Maintain strong pipeline discipline, forecasting accuracy, and account planning rigor.

Skills

Executive relationship management

Revenue growth

Multi-SOW engagements

Cloud and managed services

SaaS sales

Executive communication

Education

Bachelor's degree

Master's degree

Ph.D.

14+ years of experience without a degree

Job description

Spectrum, part of Charter Communications, seeks a Senior Principal Client Partner to own and grow a portfolio of large enterprise clients. You will drive business value, revenue growth, and deliver superior customer experience across managed and professional services.

Work at executive level with C-suite stakeholders, align solutions to client strategy, and lead multi-year engagements from qualification through close, coordinating cross-functional teams to ensure success.