Executive Assistant to Leaders: Admin, Ops & Customer Support

Atrium; Hamilton (NJ); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Time Off (PTO)

Job summary

Atrium is seeking an Executive Assistant in New Jersey to provide high-level administrative support to senior leadership and assist members and customers with day-to-day inquiries and operational needs.

The role requires exceptional organization, discretion, and communication skills to manage schedules, travel, and cross-functional coordination while delivering superior customer service in a fast-paced environment.

Qualifications

• Experience in administrative support, executive assistance, customer service, or related role.
• Strong written and verbal communication skills.
• Excellent organizational skills.

Responsibilities

• Oversee senior leaders’ schedules, including appointments, meetings, and travel logistics.
• Draft and format emails, slide decks, reports, and other meeting materials.
• Process and reconcile expenses, monitor approvals, and maintain organized documentation.
• Arrange internal and external meetings and ensure follow-up on assigned tasks.
• Review and route incoming calls, emails, and messages to appropriate contacts.
• Manage sensitive information with a high level of discretion and professionalism.
• Support day-to-day office activities and assist with ad hoc initiatives and projects.
• Address member inquiries via phone and email with a calm, courteous, and solution-focused approach.
• Provide assistance with order status, account details, and use of internal systems or platforms.
• Partner with cross-functional teams to resolve issues and keep stakeholders informed.
• Log incoming requests, monitor open items, and ensure timely completion.
• Identify complex or high-priority concerns and elevate them to the appropriate team or leader.

Skills

Administrative support

Customer service

Communication skills

Organizational skills

Education

Bachelor's degree

Job description

Atrium is seeking an Executive Assistant in New Jersey to provide high-level administrative support to senior leadership and assist members and customers with day-to-day inquiries and operational needs.

The role requires exceptional organization, discretion, and communication skills to manage schedules, travel, and cross-functional coordination while delivering superior customer service in a fast-paced environment.