Executive Administrative Manager - Academic Operations

University System of New Hampshire; Manchester (NH); On-site; GBP 55,000 - 75,000; Full time

Job summary

University of New Hampshire at Manchester seeks an Administrative Services Manager to provide operational leadership and high‑level administrative support to the Dean and college leadership, coordinating day‑to‑day functions across the Dean's Office, academic units, and campus.

The role manages complex scheduling, prepares materials, coordinates meetings and communications, supports follow‑up on key initiatives, and handles sensitive matters with judgment and discretion while aligning Dean

Qualifications

• Experience in high-level administrative roles within an academic or corporate environment.
• Strong organizational and problem-solving abilities.
• Ability to manage complex calendars and scheduling with confidentiality.

Responsibilities

• Dean's Office & Executive Operations: coordinate priorities, meetings, information flow, briefing materials, and follow-through.
• Research issues, gather information, and prepare reports to support executive decision-making.
• Independently resolve matters within delegated authority and escalate when needed.
• Liaise with university leadership offices and represent the Dean's Office with internal and external constituencies.
• Coordinate Dean's Office activities, including leadership meetings and strategic initiatives.
• Campus Operations & Administrative Services: coordinate facilities, space, contracts, and parking with university offices.
• Liaise with centrally provided services to ensure Manchester needs are understood and escalated.
• Support emergency preparedness, business continuity, major campus events, and institutional requirements.
• Maintain critical operational documentation to support continuity during transitions.
• Identify opportunities to improve processes and increase efficiency.
• Administrative Team Leadership: supervise the Dean's Office administrative support, hiring, onboarding, training, and performance management.
• Establish priorities and allocate resources across Dean's Office, academic, and campus needs.
• Develop cross-training and continuity strategies; promote best practices.
• Academic & Personnel Administration: support Department Chairs, program coordinators, faculty, and academic operations.
• Oversee faculty processes: appointments, workload, compensation, evaluations, searches, and related documentation.
• Coordinate HR-related position requests, searches, onboarding, and records; maintain confidential data.
• Support leadership in identifying administrative risks to staffing, course delivery, and program continuity.
• Financial, Compliance & Operational Planning: manage the Dean's Office budget and annual planning, expenditure monitoring, reconciliation, purchasing, and reporting.
• Coordinate contracts, invoices, purchasing-card administration, and other financial procedures.

Skills

Operational leadership

Administrative support

Organizational skills

Problem solving

Job description

University of New Hampshire at Manchester seeks an Administrative Services Manager to provide operational leadership and high‑level administrative support to the Dean and college leadership, coordinating day‑to‑day functions across the Dean's Office, academic units, and campus.

The role manages complex scheduling, prepares materials, coordinates meetings and communications, supports follow‑up on key initiatives, and handles sensitive matters with judgment and discretion while aligning Dean