Executive Administrative Assistant II — Front Desk

Commonwealth of Massachusetts; Boston (MA); On-site; USD 64,000 - 94,000; Full time

Job summary

The Commonwealth of Massachusetts is seeking an Administrative Assistant II to provide professional front desk and administrative support to MassDOT's Executive Office. This 100% in-office role requires discretion, organization, and superb customer service in interactions with leadership and external stakeholders.

Key duties include greeting visitors, managing calendars, coordinating meetings, handling calls and emails, preparing reports, maintaining files, and ensuring smooth daily operations

Qualifications

• Associate’s degree or higher in business administration, business management or public administration may substitute for up to two years of required experience.
• Associate’s degree or higher in other majors may substitute for up to one year of required experience.
• Education toward such a degree will be prorated on the basis of the proportion of requirements completed.

Responsibilities

• Greets visitors and provides access and directions in a professional front-office environment.
• Manages calendars, meetings, and scheduling, and prepares meeting materials.
• Handles calls, emails, and general inquiries; routes matters to appropriate staff.
• Maintains organized files and tracking tools to support office operations.
• Provides on-the-job training and direction to employees as assigned.

Skills

Executive calendar management

High volume call management

Document preparation for c-suite

Education

Associate’s degree in business administration

Higher degree substituted for required experience

Job description

The Commonwealth of Massachusetts is seeking an Administrative Assistant II to provide professional front desk and administrative support to MassDOT's Executive Office. This 100% in-office role requires discretion, organization, and superb customer service in interactions with leadership and external stakeholders.

Key duties include greeting visitors, managing calendars, coordinating meetings, handling calls and emails, preparing reports, maintaining files, and ensuring smooth daily operations