Exam Scheduling & Operations Manager

State of South Carolina; Columbia (SC); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health and Life Insurance

Retirement Programs

Paid Tuition

Dependent Scholarships

Annual Leave

Sick Leave

13 Paid Holidays

Paid Parental Leave

Professional Development Opportunities

Job summary

University of South Carolina is seeking an Exam Scheduling Manager to organize and oversee exam scheduling, ensuring secure testing and timely coordination with academic departments.

You will lead the Testing Center team, serve as the primary contact for students, faculty, and staff, resolve conflicts, and drive continuous improvements in the scheduling process to enhance student success.

Join a collaborative, mission-driven environment with competitive benefits.

Qualifications

• Excellent writing, accurate spelling, and strong communication abilities.
• Dependable and punctual with attention to detail.
• Ability to work effectively in a multicultural environment.
• Proficiency with various software programs used in testing centers.

Responsibilities

• Develop and implement efficient procedures for scheduling exams, including regular exams, midterms, final exams, and make-up exams.
• Collaborate with academic departments to gather exam schedules, specifications, and any special accommodations required for students.
• Ensures the integrity and security of all tests and exams.
• Supervises the Test Proctor responsible for frontline Testing Center operations.
• Serve as the primary point of contact for students, faculty, and staff regarding exam scheduling inquiries, conflicts, and special requests.
• Provide prompt and courteous assistance to resolve scheduling conflicts and address concerns.
• Regularly evaluate and improve the efficiency and effectiveness of the exam scheduling process.
• Stay updated on emerging trends and best practices in exam scheduling and implement relevant improvements.

Skills

Excellent communication

Organizational skills

Dependable and punctual

Multicultural collaboration

Software proficiency

Tools

Testing Center software

Job description

University of South Carolina is seeking an Exam Scheduling Manager to organize and oversee exam scheduling, ensuring secure testing and timely coordination with academic departments.

You will lead the Testing Center team, serve as the primary contact for students, faculty, and staff, resolve conflicts, and drive continuous improvements in the scheduling process to enhance student success.

Join a collaborative, mission-driven environment with competitive benefits.