Exam Scheduling Manager

University of South Carolina; Columbia (SC); On-site; USD 44,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits

15 paid vacation days

15 paid sick days

13 paid holidays

Engaging work environment

Job summary

University of South Carolina in Columbia seeks an Exam Scheduling Manager to organize and oversee academic exam scheduling, including regular, midterm, final, and makeup exams. You will coordinate with departments to gather schedules and accommodations, ensuring test integrity and supervising the proctor team.

The role starts at 1:00 p.m. and requires leading a cross-functional team to optimize scheduling efficiency and student experience in a dynamic environment.

Qualifications

• Requires bachelor’s degree in a job-related field and 2+ years of related experience (may be substituted by certification, training, or equivalent experience).
• Strong written and verbal communication; excellent organizational skills; dependable and punctual.

Responsibilities

• Develop and implement efficient procedures for scheduling exams, including regular exams, midterms, final exams, and make-up exams.
• Collaborate with academic departments to gather exam schedules, specifications, and any special accommodations for students.
• Ensure the integrity and security of all tests and exams.
• Supervise the Test Proctor responsible for frontline Testing Center operations.

Skills

Bachelor's degree

2+ years experience

Excellent communication

Organizational skills

Multicultural adaptability

Education

Bachelor's degree in a related field

Job description

Posting Number: STA00591PO26

Job Family: Academic and Professional Training and Development

Job Function: Course Scheduling

USC Market Title: Academic Scheduler

Link to USC Market Title: https://uscjobs.sc.edu/titles/131806

Job Level: P2 - Professional

Business Title (Internal Title): Exam Scheduling Manager

Campus: Columbia

Work County: Richland

College/Division: Division of Student Affairs and Academic Support

Department: SAAS Student Disabilities Resource Center

State Pay Range: G07

USC Market Range: MRD - $44,296 $54,263 $64,229

Anticipated Hiring Range: $44,296 - $64,229

Part/Full Time: Full Time

Hours per Week: 37.5

• 1:00 p.m. to 9:00 p.m.
• Must be willing to work a flexible schedule to meet the needs of the department.

Basis: 12 months

Job Search Category: Student Services

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Exam Scheduling Manager

• Are you the person everyone relies on to keep things organized and on schedule?
• Do you thrive in a fast-paced environment where no two days are the same? Ready to make a direct impact on the student experience?
• Want a schedule that lets you enjoy your mornings before starting work at 1:00 p.m.?
• Are you passionate about contributing to the quality of students’ growth and development, learning experience, and academic success?
• Enjoy leading a team while collaborating across multiple departments?

This unique position starts at 1:00 p.m. allowing you to sleep in a little later or run errands in the morning before the workday.

Primary Job Duties Include

• Develop and implement efficient procedures for scheduling exams, including regular exams, midterms, final exams, and make-up exams.
• Collaborate with academic departments to gather exam schedules, specifications, and any special accommodations required for students.
• Ensures the integrity and security of all tests and exams.
• Supervises the Test Proctor responsible for frontline Testing Center operations.
• Serve as the primary point of contact for students, faculty, and staff regarding exam scheduling inquiries, conflicts, and special requests.
• Provide prompt and courteous assistance to resolve scheduling conflicts and address concerns.
• Regularly evaluate and improve the efficiency and effectiveness of the exam scheduling process.
• Stay updated on emerging trends and best practices in exam scheduling and implement relevant improvements.

Perks

• Competitive salary + some of the BEST benefits you can find!
• 15 paid vacation days
• 15 paid sick days
• 13 paid holidays (including an extended December holiday)
• An engaging and collaborative environment.

Job Related Minimum Required Education and Experience

• Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Knowledge/Skills/Abilities

• Possess legible writing, accurate spelling, excellent communication, and organizational skills.
• To be dependable and punctual.
• Demonstrate the ability to work effectively in a multicultural/multi-ethnic environment.
• The Testing Coordinator must be able to use various software programs, make decisions using good judgment while working with faculty and students.

Exam Scheduling Coordination

• Develop and implement efficient procedures for scheduling exams, including regular exams, midterms, final exams, and make-up exams.
• Collaborate with academic departments to gather exam schedules, specifications, and any special accommodations required for students.
• Create and maintain a comprehensive exam schedule that accounts for overlapping exams, room availability, and faculty availability.
• Manage the logistics of exam scheduling, including room assignments, seating arrangements, and necessary resources.
• Ensures appropriate accommodations are provided for each student during testing.
• Make sure adaptive equipment and/or materials are available for students at the time of the test.
• Communicates via email or telephone with faculty to ensure appropriate instructions are in place, the correct test is copied and proofed, and ensures tests are stored in a secure location and returned to faculty in a timely manner.
• Discusses accommodations with staff when there are questions about appropriate accommodations during testing

Customer Service and Communication

• Serve as the primary point of contact for students, faculty, and staff regarding exam scheduling inquiries, conflicts, and special requests.
• Provide prompt and courteous assistance to resolve scheduling conflicts and address concerns.
• Communicate exam schedules, changes, and any relevant information to stakeholders in a clear and timely manner.
• Collaborate with testing centers and academic departments to ensure a seamless and coordinated exam scheduling process.

Continuous Improvement and Optimization

• Regularly evaluate and improve the efficiency and effectiveness of the exam scheduling process.
• Stay updated on emerging trends and best practices in exam scheduling and implement relevant improvements.
• Work collaboratively with academic departments, faculty, and staff to identify areas for improvement and implement solutions.
• Participate in training and professional development opportunities to enhance knowledge and skills related to exam scheduling.
• Provides training for graduate assistants, part-time employees and volunteers who proctor tests for students.
• Ensures SDRC procedures are followed appropriately and instructions from faculty are carried out. Updates policies and procedures to reflect recent changes in student management system and when new guidance is provided by the federal government regarding testing.

Number of Vacancies: 1

Job Open Date: 08/05/2026

Job Close Date: 09/19/2026

Open Until Filled: No

Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by September 19, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.