Events Manager - Private Dining & Guest Experience Lead

Row 34; Boston (MA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

2 Weeks Paid Vacation

Medical Insurance

Dental, Vision, Accident, Disability

Sick Time

401K with company match

Job summary

Row 34 in Boston seeks an Events Manager to lead our private events program across five restaurant locations. This hands-on, in-person leadership role blends administrative planning, event production, and staff training to deliver unforgettable experiences.

You’ll balance office work, on-site execution, and coaching for teams, with a schedule that includes weekends and flexible hours in pursuit of guest satisfaction.

Qualifications

• 2+ years hands-on experience managing restaurant or hospitality events.
• Interest in a long-term career in events management.
• Experience from inquiry through execution including deposits, timelines, and day-of execution.
• Strong sales and business acumen.

Responsibilities

• Respond to event leads in Tripleseat and manage the full booking process from BEOs to billing.
• Ensure every event is detailed to the guest's wishes and executed flawlessly at each location.
• Help train new management and service hires on event production protocol and provide coaching to teams.
• Serve as an ambassador for Row 34, building trust across BOH, FOH, and leadership.
• Stay current on event industry trends and contribute to training guides and systems.
• Monitor event equipment inventory and flag needs to the Director of Events.

Skills

Hospitality leadership

Event management

Sales & relationship building

Excellent communication

Highly organized

Team leadership

Flexibility

Tools

Tripleseat

OpenTable

Job description

Row 34 in Boston seeks an Events Manager to lead our private events program across five restaurant locations. This hands-on, in-person leadership role blends administrative planning, event production, and staff training to deliver unforgettable experiences.

You’ll balance office work, on-site execution, and coaching for teams, with a schedule that includes weekends and flexible hours in pursuit of guest satisfaction.