Assistant Events Operations Manager

NO F&B Management LLC; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

NO F&B Management LLC is seeking an Assistant Event Operations Manager to support the Events team in promoting, planning, and executing private events while maximizing revenue and delivering exceptional client experiences.

You will coordinate logistics across the event lifecycle—site visits, tastings, vendor meetings, and day-of execution—ensuring seamless service and accurate billing. Strong communication and hospitality know-how are essential.

Qualifications

• Excellent verbal and written communication skills are required.
• Strong client service and relationship-building abilities.
• Professional telephone etiquette and diligent follow-up practices.
• Ability to manage multiple priorities with sharp attention to detail.
• Knowledge of restaurant, banquet, and culinary operations is essential.
• Proficiency in Tripleseat, AllSeated, Resy, and Microsoft Office suite.
• Minimum of 3 years of experience in Events or Private Dining in high-volume, Forbes/Michelin-level venues.
• Experience generating and/or supporting event revenue exceeding $2.5M annually within a large team.

Responsibilities

• Support revenue growth through menu development and upselling opportunities.
• Coordinate event inquiries, site visits, tastings, vendor meetings, and BEOs.
• Oversee day-of execution, client greeting, and pre-shift service materials.
• Maintain detailed event records, deposits, final payments, and post-event reporting.

Skills

Communication

Client service

Phone etiquette

Multi-tasking

Hospitality operations

Attention to detail

Event revenue mgmt

Schedule flexibility

Education

College degree or hospitality education

Tools

Tripleseat

AllSeated

Resy

Microsoft Office

Outlook

Job description

Description

About the role

The Assistant Event Operations Manager supports the Events team in promoting, planning, and executing private events while maximizing revenue and ensuring exceptional client experiences. This role requires strong organizational, communication, and hospitality skills, with the ability to manage multiple projects in a fast-paced environment.

You work across every stage of the event lifecycle — from the first inquiry through final billing — coordinating logistics, vendors, and service teams to deliver a seamless client experience while helping the Events team hit its revenue goals.

What you'll own

Sales, menus & client relations

• Maximize event revenue through menu development and upselling opportunities.
• Assist in managing incoming event inquiries and ensure same-day follow-up.
• Prepare, communicate, and distribute weekly Banquet Event Orders (BEOs).

Event coordination & day-of execution

• Coordinate logistics including site visits, tastings, vendor meetings, certificates of insurance, and day-of client contact.
• Conduct site visits and greet hosts and clients on event days.
• Prepare pre-shift materials for service teams.
• Coordinate menu cards, escort cards, floral, rentals, balloons, kosher meals, and other event-related items.

Administration & reporting

• Maintain detailed BEOs, menu cards, event details, itemized bills, deposits, final payments, reservation updates, and event records.
• Support sales reporting, budgets, deposit tracking, commission logs, and financial analysis.

Who we're looking for

Requirements

Required

• Excellent verbal and written communication skills.
• Strong client service and relationship-building skills.
• Professional telephone etiquette and follow-up practices.
• Ability to manage multiple priorities while maintaining attention to detail.
• Knowledge of restaurant, banquet, and culinary operations.
• Proficiency in Microsoft Office, Outlook, Tripleseat, AllSeated, Resy, and similar platforms.
• Minimum of 3 years of experience in Events or Private Dining within a fine dining, Forbes-rated, or Michelin-keyed environment.
• Experience generating and/or supporting event revenue exceeding $2.5 million annually within a team producing at least $7.5–8 million+ in annual event revenue.
• Ability to work nights, weekends, holidays, and flexible schedules based on business needs.

Preferred

• College degree or equivalent hospitality education.
• Michelin, Fine Dining, Forbes, and high-volume event experience.
• Advanced proficiency with Microsoft Office, Outlook, Resy, AllSeated, and Tripleseat.
• Passion for hospitality, food, wine, and guest service.

Work requirements

• Regular attendance is required.
• Attendance at training sessions and meetings is mandatory.
• Compliance with all company policies, procedures, and safety standards is required.