Events Manager - Row 34

Row34; Boston (MA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

2 Weeks Paid Vacation

Medical Insurance

Dental, Vision, Accident, Disability

401K with matching

Job summary

Row 34 is seeking an Events Manager to lead our private events program and shape unforgettable guest experiences across five restaurant locations. This hands-on, in-person leadership role combines administrative planning, event production, and staff training to ensure every event meets Row 34 standards.

You will split time between office work, on-site event execution, and training, with a schedule that includes weekends and flexible hours based on needs.

Qualifications

• 2+ years of hands-on experience managing restaurant or hospitality events.
• Strong sales and business acumen with client-facing experience.
• Excellent communication and relationship-building skills.
• Highly organized, detail-oriented, and able to manage multiple events.
• Willingness to lead by example and adapt to a fast-paced environment.

Responsibilities

• Respond to event leads in Tripleseat and manage the full booking process.
• Ensure events are detailed to guests' wishes and executed flawlessly.
• Train new management and service staff on event production protocol.
• Act as ambassador for Row 34 across BOH, FOH, and leadership.
• Stay current on event trends and contribute to training guides.
• Monitor event equipment and notify Director of Events of needs.

Skills

Event management

Hospitality

Sales

Client relations

Leadership

Communication

Multi-tasking

Tools

Tripleseat

OpenTable

Job description

Current job opportunities are posted here as they become available.

Row 34 is looking for an Events Manager to lead our private events program and help shape unforgettable guest experiences across our five restaurant locations. This is a hands-on, in-person leadership role for someone who thrives on hospitality, thinks in detail, and knows how to turn a great event into a lasting relationship.

About the Role

The Events Manager works hand-in-hand with the Director of Events as well as each restaurant team to hit revenue goals, build guest relationships, and deliver seamless private events to Row 34 standards. You'll split your time between administrative planning, hands-on event production, and staff training - making sure our management and hourly teams are set up to deliver every time. When events are in motion, you're in service leading the charge, and you'll also work some restaurant floor shifts across our locations to stay connected to the guest experience.

This is a 5-day-a-week role that includes weekend availability, with a schedule that flexes between office work, event execution, and training days, reviewed and confirmed with the Director of Events based on restaurant needs.

What You'll Do

Respond to event leads in Tripleseat and manage the full booking process - from BEOs to billing to weekly BEO meetings with restaurant teams

Confirm that every event is detailed to the guest's wishes and executed flawlessly at each location

Help train new management and service team hires on event production protocol, and provide ongoing coaching to existing teams

Serve as an ambassador for the Row 34 experience, building trust across BOH, FOH, and Global leadership

Stay current on event industry trends and contribute to training guides and systems that make life easier for teams and guests alike

Keep an eye on event equipment inventory and flag needs to the Director of Events

Who We're Looking For

Someone with:

2+ years of hands-on experience managing restaurant or hospitality events

A genuine interest in making events management a long-term career

Experience managing events from initial inquiry through execution and follow-up, including client communication, proposals, contracts, deposits, timelines, event details, and day-of execution

Strong sales and business acumen

Strong technology skills and the ability to quickly learn new systems. Familiarity with Tripleseat and OpenTable is a plus

Excellent communication skills and the ability to build relationships with clients, restaurant teams, and leadership

Highly organized and detail-oriented, with the ability to manage multiple events, deadlines, clients, and moving pieces without losing sight of the guest experience

A natural leader who leads by example and is willing to jump in wherever needed, whether that means troubleshooting an event on the floor, resetting a space, helping a team member, or solving a last-minute problem

Comfortable balancing strategic and administrative work with hands-on event execution. This is a hospitality role, and flexibility around evenings, weekends, and event schedules is expected

Confident handling challenges and changing priorities in a fast-paced environment

Professional, polished, and personable, with the judgment to represent Row 34 well with clients and partners at every stage of the event process

Salary is competitive $75,000-$90,000, plus an industry-leading comprehensive benefits package including:

2 Weeks Paid Vacation - Annually (increases to 3 weeks at year 3, 4 weeks at year 7)

Medical Insurance, (Cigna)- offered at 90 days of employment

Dental, Vision, Accident, Disability Insurance - offered at 90 days of employment

40 Hours Annually Paid Available Sick Time - Accrued

401K Program with Company Matching up to 4% - offered at 6 months of employment