Events Manager – Row 34

Row34; United States; On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

2 Weeks Paid Vacation

Medical Insurance

Dental & Vision

401K with Company Matching

Parking Stipend

Sick Time

Job summary

Row 34 is seeking an Events Manager to partner with the Director of Events and restaurant teams to hit revenue goals and deliver private events to Row 34 standards. You’ll split time among planning, production, and training, leading by example while also serving on the floor when needed.

The role demands weekend availability and a flexible schedule across office work, event execution, and staff coaching. You will manage bookings through Tripleseat, coordinate with restaurant teams, and train

Qualifications

• Minimum 2 years of hands-on experience managing restaurant or hospitality events.
• Experience managing events from inquiry through execution including client communication, proposals, contracts and deposits.
• Strong sales and business acumen.
• Familiarity with Tripleseat and OpenTable is a plus.
• Excellent communication and relationship-building with clients and teams.
• Highly organized and detail oriented with multiple events and deadlines.

Responsibilities

• Respond to event leads in Tripleseat and manage full booking process from BEOs to billing.
• Ensure events are detailed to guests' wishes and executed flawlessly at each location.
• Train new management and service hires on event production protocol and coach current teams.
• Serve as ambassador for Row 34 experience across BOH, FOH and leadership.
• Stay current on event trends and contribute to training guides and systems.
• Monitor event equipment inventory and flag needs to the Director of Events.

Skills

Sales acumen

Communication

Organization

Leadership

Technical literacy

Tripleseat familiarity

OpenTable familiarity

Tools

Tripleseat

OpenTable

Job description

About the Role

The Events Manager works hand in hand with the Director of Events as well as each restaurant team to hit revenue goals build guest relationships and deliver seamless private events to Row 34 standards Youll split your time between administrative planning hands on event production and staff training making sure our management and hourly teams are set up to deliver every time When events are in motion youre in service leading the charge and youll also work some restaurant floor shifts across our locations to stay connected to the guest experience This is a 5 day a week role that includes weekend availability with a schedule that flexes between office work event execution and training days reviewed and confirmed with the Director of Events based on restaurant needs

What Youll Do

• Respond to event leads in Tripleseat and manage the full booking process from BEOs to billing to weekly BEO meetings with restaurant teams
• Confirm that every event is detailed to the guests wishes and executed flawlessly at each location
• Help train new management and service team hires on event production protocol and provide ongoing coaching to existing teams
• Serve as an ambassador for the Row 34 experience building trust across BOH FOH and Global leadership
• Stay current on event industry trends and contribute to training guides and systems that make life easier for teams and guests alike
• Keep an eye on event equipment inventory and flag needs to the Director of Events

Who Were Looking For

• 2 years of hands on experience managing restaurant or hospitality events
• A genuine interest in making events management a long term career
• Experience managing events from initial inquiry through execution and follow up including client communication proposals contracts deposits timelines event details and day of execution
• Strong sales and business acumen
• Strong technology skills and the ability to quickly learn new systems
• Familiarity with Tripleseat and OpenTable is a plus
• Excellent communication skills and the ability to build relationships with clients restaurant teams and leadership
• Highly organized and detail oriented with the ability to manage multiple events deadlines clients and moving pieces without losing sight of the guest experience
• A natural leader who leads by example and is willing to jump in wherever needed whether that means troubleshooting an event on the floor resetting a space helping a team member or solving a last minute problem
• Comfortable balancing strategic and administrative work with hands on event execution
• This is a hospitality role and flexibility around evenings weekends and event schedules is expected
• Confident handling challenges and changing priorities in a fast paced environment
• Professional polished and personable with the judgment to represent Row 34 well with clients and partners at every stage of the event process

Compensation & Benefits

• Salary is competitive 75000 90000 plus an industry leading comprehensive benefits package including 2 Weeks Paid Vacation Annually increases to 3 weeks at year 3 4 weeks at year 7
• Medical Insurance Cigna offered at 90 days of employment
• Dental Vision Accident Disability Insurance offered at 90 days of employment
• 40 Hours Annually Paid
• Available Sick Time Accrued
• 401K Program with Company Matching up to 4 offered at 6 months of employment
• Parking Stipend