Events Concierge & Experience Coordinator

Pine Rest Christian Mental Health Services; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision & life insu r

403(b) retirement match

Generous PTO for full and part time

Tuition assistance & loan forgiveness

Employee Assistance Program

Tuition discount for employees and/or

Job summary

Pine Rest Christian Mental Health Services in Grand Rapids, MI seeks an Events Coordinator to manage events from conception to completion, delivering exceptional guest experiences and coordinating with internal and external stakeholders.

The role requires strong customer service, hospitality skills, and the ability to work after hours, including weekends and evenings. On-site event setup, AV/lighting management, and vendor coordination are key aspects of the position.

Qualifications

• College degree preferred.
• Ability to work outside normal business hours including split-shifts, evenings and weekends.
• Working knowledge and commitment to customer service required.

Responsibilities

• Provide Concierge service including hospitality and amenities for guests.
• Coordinate events from conception through to completion.
• Responsible for on-site coordination of events and room reservations.
• Manage registrations, payments, and invoices; maintain event calendars and layouts.
• Operate video, audio, and lighting equipment and troubleshoot as needed.

Skills

Customer service

Event coordination

Hospitality

On-site coordination

Video/Audio/Lighting

Education

College degree

Tools

Video equipment

Lighting equipment

Job description

Pine Rest Christian Mental Health Services in Grand Rapids, MI seeks an Events Coordinator to manage events from conception to completion, delivering exceptional guest experiences and coordinating with internal and external stakeholders.

The role requires strong customer service, hospitality skills, and the ability to work after hours, including weekends and evenings. On-site event setup, AV/lighting management, and vendor coordination are key aspects of the position.