Event Services Associate 1

The Ohio State University; North Carolina; On-site; USD 17,000 - 25,000; Part time

Job summary

The Ohio State University’s Athletics | Ticket Office-JM is seeking an Event Services Associate 1 to support game day and office tasks, answer questions about events, and assist with ticket sales, will-call, and issue resolution with a focus on high-quality customer service.

Shifts vary, including nights and weekends; this is an intermittent, part-time role (0.2 scheduled hours). Final candidates may undergo a background check and possibly a drug screen during the post-offer process.

Job description

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Job Title:

Event Services Associate 1

Department:

Athletics | Ticket Office-JM

Provides support to the Ticket Office on game day and in the office with day-to-day tasks. They are expected at all times to communicate effectively, provide a high standard of customer service, adhere to NCAA regulations, and uphold Ohio State University policy, regulations, and ethical standards.

Provides customer service and answers questions regarding Ohio State Athletics events, concerts, and family shows via telephone, chat, and email. Students will utilize the Ticket Office database to assist customers, sell tickets at the ticket windows, assist in will-call management, ticket equipment distribution, and ticket issue trouble-shooting on event days. Shifts include regular Ticket Office hours as well as night and weekend shifts throughout the year.

Location:

Schottenstein Center (0081)

Position Type:

Intermittent

Scheduled Hours:

0.2

Shift:

Varying Shifts

_ Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. _

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