Event Retail Associate: Fan Engagement & Merch

Vinik Sports Group; Tampa (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Vinik Sports Group in Tampa, FL seeks an Event Associate for our exclusive event retail program. You will greet fans, assist with on-site purchases via AtVenu POS, and help set up, merchandise, and stock during events.

You’ll coordinate with Road Representatives and support the Event Manager to ensure smooth operations, safety, and guest satisfaction in loud, dynamic environments. The role requires six months of customer service experience, strong communication and organization, and the ability

Qualifications

• At least six months of prior customer service experience.
• Experience working in retail/events or sales preferred.
• Cash handling skills preferred.
• Outgoing personality and a passion for world-class guest service.
• Ability to work independently in a fast-paced environment.
• Prior experience using AtVenu POS systems preferred.

Responsibilities

• Greet fans and provide world-class service at the event.
• Assist fans with purchases through AtVenu (POS).
• Help set up and merchandise the stand.
• Replenish merchandise for sale during events.
• Inventory counts and proper handling procedures for merchandise.
• Support with setup/delivery/fulfillment of special requests and communicate safety measures.

Skills

Customer service

Retail experience

Cash handling

Communication skills

Organizational skills

Problem-solving

Tools

AtVenu POS

Job description

Vinik Sports Group in Tampa, FL seeks an Event Associate for our exclusive event retail program. You will greet fans, assist with on-site purchases via AtVenu POS, and help set up, merchandise, and stock during events.

You’ll coordinate with Road Representatives and support the Event Manager to ensure smooth operations, safety, and guest satisfaction in loud, dynamic environments. The role requires six months of customer service experience, strong communication and organization, and the ability