On-Site Retail Event Specialist

Fanatics; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Event Operations Associate to manage front-line event setup, execute retail logistics at live events, and uphold operational excellence throughout the fan experience. You will merchandise, stock, handle sales transactions with Fanatics POS, and breakdown after events, maintaining a clean, fully stocked venue.

We value professionalism, teamwork, and a fan-first attitude.

Qualifications

• Experience in venue, retail, or merchandise environments.
• Strong customer service and communication skills.
• Able to work in fast-paced event settings.
• Must be 18+ years of age.
• Physical ability to load/unload merchandise and stock.
• Reliable attendance and punctuality for events.

Responsibilities

• Assist with on-site event setup and breakdown of retail infrastructure.
• Handle sales transactions accurately using the Fanatics POS system.
• Stock merchandise and maintain clean, organized sales floor and stockroom.
• Provide exceptional customer service to fans and guests at events.
• Collaborate with Retail Event Management Team to execute directives efficiently.

Skills

Customer service

Cash handling

Communication

Teamwork

Adaptability

Basic math

Education

High School Diploma

Tools

Fanatics POS

Job description

Fanatics Commerce is seeking a Retail Event Operations Associate to manage front-line event setup, execute retail logistics at live events, and uphold operational excellence throughout the fan experience. You will merchandise, stock, handle sales transactions with Fanatics POS, and breakdown after events, maintaining a clean, fully stocked venue.

We value professionalism, teamwork, and a fan-first attitude.