Event Operations Supervisor — Guest & Security

ROSTR, Inc.; Los Angeles, Northern (CA, KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Live Nation Entertainment in Los Angeles seeks a guest-facing events professional to support security and guest services during performances. You will assist the Ops Manager and Security Manager with day-of-show duties and ensure smooth operations.

The role requires strong communication, high-energy service, and the ability to handle multiple tasks while maintaining a positive attitude. Experience in alcohol service and incident reporting is preferred.

Qualifications

• Knowledge of high-volume nightclub operations and guest relations.
• Ability to prioritize duties and communicate effectively.
• Experience with responsible alcohol service and incident reporting.

Responsibilities

• Assist Ops Manager and Security Manager with day-of-show duties.
• Respond to elevated staff/guest inquiries and concerns.
• Resolve guest issues related to security and service.
• Follow up to ensure service standards are met.
• Lead pre-shift meetings and relay management information.

Skills

Guest relations

Communication

Multitasking

Conflict resolution

Alcohol service

Observation

Team coordination

Reading guests

Education

High School Diploma

Job description

Live Nation Entertainment in Los Angeles seeks a guest-facing events professional to support security and guest services during performances. You will assist the Ops Manager and Security Manager with day-of-show duties and ensure smooth operations.

The role requires strong communication, high-energy service, and the ability to handle multiple tasks while maintaining a positive attitude. Experience in alcohol service and incident reporting is preferred.