Event Security Lead: Guest Safety & Crowd Control

Live Nation Entertainment; Cincinnati (OH); On-site; USD 60,000 - 78,000; Full time

Job summary

Live Nation Entertainment is seeking a Security Supervisor to supervise and coordinate activities of the security department and staff within the venue, with responsibilities that may include management functions under the Security Manager and Operations Manager.

You will direct security staff, greet guests, lead ongoing training, manage posts, report incidents, and assist with evacuations and crowd control while complying with laws and venue policies.

Qualifications

• Working knowledge of security operations and safety practices in a venue environment.
• Must be 18 years of age or older.
• Able to pass a criminal background investigation.
• Available to work nights and weekends (May-September).
• Position requires standing for 6+ hours and exposure to outside weather.
• Professional image and strong sense of teamwork.

Responsibilities

• Direct and supervise security staff and other employees performing security services for guests.
• Greet guests as they enter and leave the event.
• Lead staff, ongoing staff training, staff positioning, ensuring that all staff members are well-informed on event specific details and managing breaks.
• Answer questions, resolve complaints, give directions.
• Assist the Security Manager to ensure compliance with all policies and procedures that relate to the security department, as well as local, state and federal laws and regulations.
• Secure assigned post locations.
• Report suspicious activity and violations of venue policy.
• Monitor crowd behavior and maintain/restore crowd control throughout venue.
• Respond to guest conflicts and other incidents.
• Complete incident reports when necessary.
• Assist with evacuations and other crowd management duties.
• Operate detecting devices to screen individuals and prevent passage of prohibited articles into venue.
• Role model and enforce safety, health, and security priorities.
• Additional tasks as assigned.

Skills

Staff supervision

Guest service

Security operations

Crowd control

Training & development

Job description

Live Nation Entertainment is seeking a Security Supervisor to supervise and coordinate activities of the security department and staff within the venue, with responsibilities that may include management functions under the Security Manager and Operations Manager.

You will direct security staff, greet guests, lead ongoing training, manage posts, report incidents, and assist with evacuations and crowd control while complying with laws and venue policies.