Event Operations Manager — Hospitality & Events Leader

Lucky Strike Entertainment Corporation; San Jose (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Healthcare coverage

Performance-based incentives

Total rewards package

Job summary

Lucky Strike Entertainment is seeking an Event Operations Manager to lead a team of event hosts and ensure exceptional guest experiences at our centers in California. You’ll coordinate with sales and operations to deliver seamless events and manage staffing and logistics.

The role requires strong organizational and people skills, with experience in hospitality, event planning, and staff leadership. Flexibility for varied shifts, weekends, and holidays is essential to success.

Qualifications

• 1+ year of management experience.
• 2+ years as banquet captain.
• Bachelor’s degree in a related field.
• Knowledge of F&B and hospitality industry.
• Broad knowledge of/event planning and execution.

Responsibilities

• Host special events and manage your team of event hosts.
• Coordinate with Sales and Operations to create seamless event experiences.
• Build personal connections with clients and ensure guest satisfaction.
• Oversee event setup and reporting, using feedback to improve.
• Forecast events and schedule staff, enforcing HR policies.

Skills

Management experience

Banquet captain

Bachelor’s degree

F&B knowledge

Event planning

MS Office

POS systems

Education

Bachelor’s degree

Tools

MS Office Suite

Database software

POS systems

Job description

Lucky Strike Entertainment is seeking an Event Operations Manager to lead a team of event hosts and ensure exceptional guest experiences at our centers in California. You’ll coordinate with sales and operations to deliver seamless events and manage staffing and logistics.

The role requires strong organizational and people skills, with experience in hospitality, event planning, and staff leadership. Flexibility for varied shifts, weekends, and holidays is essential to success.