Events Operations Lead: Create Unforgettable Experiences

Spanish Springs Lanes; Cupertino (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Healthcare coverage

Incentives package

Job summary

Lucky Strike Entertainment in California is seeking an Event Operations Manager to lead a team of event hosts, deliver exceptional guest experiences, and report to the General Manager. You will oversee event setup, coordinate with Sales and Operations, and ensure seamless execution of every celebration.

Ideal candidates have 1+ year management, 2+ years as Banquet Captain, a Bachelor’s degree, and strong knowledge of F&B, hospitality, and event planning.

Qualifications

• 1 Year+ of Management Experience.
• 2+ Years Banquet Captain.
• Bachelor’s degree.
• Knowledge of F&B and Hospitality Industry.
• Broad Knowledge of/Experience in Event Planning and Execution.
• Proficiency in MS Office Suite and database software preferred.
• Knowledge of POS register systems.

Responsibilities

• Host special events; manage your team of event hosts; oversee all setup of appropriate areas.
• Work with Sales and Operations to create a seamless event experience that encourages repeat bookings.
• Build personal connections with event clients to ensure guest needs are exceeded.
• Ensure completion of event reporting and use guest feedback to improve satisfaction.
• Forecast events and schedule staff; discipline staff as required according to HR policies.

Skills

Management Experience

Banquet Captain

Bachelor's degree

F&B Knowledge

Hospitality Industry

Event Planning

MS Office Suite

POS Systems

Education

Bachelor's degree

Tools

MS Office Suite

Database Software

POS Register Systems

Job description

Lucky Strike Entertainment in California is seeking an Event Operations Manager to lead a team of event hosts, deliver exceptional guest experiences, and report to the General Manager. You will oversee event setup, coordinate with Sales and Operations, and ensure seamless execution of every celebration.

Ideal candidates have 1+ year management, 2+ years as Banquet Captain, a Bachelor’s degree, and strong knowledge of F&B, hospitality, and event planning.