Event Guest Services Associate (Part-time)

BEST Crowd Management; Doraville (GA); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Competitive pay

Career growth

Training programs

Flexible scheduling

Diversity & inclusion

Job summary

BEST Crowd Management is seeking a part-time Georgia Tech - Guest Services staffer at Bobby Dodd Stadium in Atlanta. You will deliver welcoming, helpful assistance to attendees and support event setup and operations.

Responsibilities include guiding guests, answering questions, maintaining venue cleanliness, and helping with crowd management while staying professional and adaptable to scheduling needs.

Qualifications

• Be at least 18 years old.
• High school diploma or equivalent (some college preferred).
• Previous experience in customer service, hospitality, or event-related roles is advantageous.
• Excellent communication and interpersonal skills to interact effectively with diverse individuals.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Physical stamina to stand, walk, and engage in physical activities for extended periods.

Responsibilities

• Provide outstanding customer service by warmly welcoming and assisting event attendees.
• Assist with event set-up, including arranging equipment, placing signage, and other tasks.
• Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
• Answer questions and provide information about the event, facilities, and amenities to guests.
• Guide and direct guests to seating areas, restrooms, concession stands, and exits.
• Address guest inquiries, complaints, or issues promptly and professionally.
• Collaborate with event staff, vendors, and team members to ensure smooth event operations.
• Assist with crowd management to ensure a safe and enjoyable experience for all attendees.
• Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence.

Skills

Customer service

Communication

Flexibility

Reliability

Education

High school diploma or equivalent

Some college preferred

Job description

BEST Crowd Management is seeking a part-time Georgia Tech - Guest Services staffer at Bobby Dodd Stadium in Atlanta. You will deliver welcoming, helpful assistance to attendees and support event setup and operations.

Responsibilities include guiding guests, answering questions, maintaining venue cleanliness, and helping with crowd management while staying professional and adaptable to scheduling needs.