Event Guest Services Associate — Flexible Scheduling

BEST Crowd Management; Morrow (GA); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Training and development

Job summary

BEST Crowd Management is hiring for a Georgia Tech guest services role at Bobby Dodd Stadium in Atlanta. The position focuses on delivering outstanding customer service to event attendees and assisting with various event-related tasks.

Ideal candidates are reliable, with superb communication and teamwork, able to stay calm under pressure, and flexible to work evenings, weekends, and holidays. This part-time role offers opportunities for growth within the company.

Qualifications

• At least 18 years old; local regulations may vary
• High school diploma or equivalent; some college preferred
• Previous customer service, hospitality, or event experience is advantageous
• Excellent communication and interpersonal skills
• Strong problem-solving and ability to stay calm under pressure
• Flexible to work evenings, weekends, holidays
• Physical stamina to stand and move for long periods
• Reliable, punctual, and professional

Responsibilities

• Welcome and assist event attendees with their needs
• Assist with event setup and signage placement
• Monitor areas for cleanliness and policy compliance
• Answer questions about the event, facilities, amenities
• Direct guests to seating, restrooms, concessions, exits
• Address guest inquiries or issues promptly
• Collaborate with staff and vendors for smooth operations
• Support crowd management for safety and enjoyment
• Adhere to company policies and service standards

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Reliability

Punctuality

Stamina

Flexibility

Team collaboration

Education

High school diploma or equivalent

Some college preferred

Job description

BEST Crowd Management is hiring for a Georgia Tech guest services role at Bobby Dodd Stadium in Atlanta. The position focuses on delivering outstanding customer service to event attendees and assisting with various event-related tasks.

Ideal candidates are reliable, with superb communication and teamwork, able to stay calm under pressure, and flexible to work evenings, weekends, and holidays. This part-time role offers opportunities for growth within the company.