Event Experience Coordinator — On-Call

Schoolcraft College; Livonia (MI); On-site; USD 18,000 - 26,000; Part time

Job summary

Schoolcraft College in Livonia, MI is seeking an On-Call Event Customer Service Representative to support Conference & Event Services. You will engage with internal and external clients to ensure events run smoothly, troubleshoot issues, and provide exceptional service. Hours vary based on events, including evenings and weekends.

The role requires strong interpersonal skills, comfort working with multiple departments, and the ability to multitask in a dynamic event environment.

Qualifications

• Two years of hospitality industry experience.
• Proficient with office equipment and MS Office.
• Ability to work with staff at all levels and the public.
• Ability to multitask in a busy event setting.

Responsibilities

• Serve as first point of contact for clients at Schoolcraft facilities.
• Troubleshoot issues during events with multiple departments.
• Carry out clerical and other duties as assigned.

Skills

Hospitality experience

Tools

Outlook

Word

Excel

PowerPoint

Job description

Schoolcraft College in Livonia, MI is seeking an On-Call Event Customer Service Representative to support Conference & Event Services. You will engage with internal and external clients to ensure events run smoothly, troubleshoot issues, and provide exceptional service. Hours vary based on events, including evenings and weekends.

The role requires strong interpersonal skills, comfort working with multiple departments, and the ability to multitask in a dynamic event environment.