Events Worker

Michigan State University; Detroit (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Michigan State University is seeking an Evening Conference Coordinator to support daily operations of the Management Education Center in Troy, MI. This on-call/part-time to full-time role involves assisting with conference setup, technology testing, and client support for MEC events.

The position requires strong customer service, ability to work independently and with teams, and comfort with operating AV and classroom tech.

Qualifications

• Excellent interpersonal skills and a passion for customer service.
• Strong verbal & written communication skills.
• Willing to learn classroom technology; training will be provided.
• Must perform physical work and be able to lift heavy items including tables, chairs, AV equipment.

Responsibilities

• Interacting with MEC clientele and conference center staff.
• Reading and interpreting Banquet Event Orders.
• Physical setup of conference room tables & chairs for day & evening classes.
• Monitoring & adjusting facility heating, cooling & lighting systems.
• Setting up and testing of classroom instructional equipment including; computers, projectors, monitors, cameras, sound systems, microphones, and similar equipment.
• Greeting & assisting clients with setting up, testing and use of technology.
• Operating videoconference camera & sound equipment for Zoom & MS Teams sessions.
• Monitoring & adjusting of lecture capture recording systems.
• Organizing & maintaining technology equipment.
• Daily administrative tasks including light cleaning & maintenance as needed.

Skills

Interpersonal skills

Verbal & written communication

Customer service orientation

Tools

AV equipment operation

Job description

Position Summary (Basic Job Function)

This is a temporary or on-call position. Provides support for concerts, sporting events, outdoor functions and related University special events. Duties may include working at an assigned station in a concession stand; preparing and dispensing refreshments; transporting, maintaining and arranging supplies, equipment and materials; operating a cash drawer; assisting with parking enforcement; acting as an event usher; and similar event related responsibilities. Term: Temps can work two (2) nine (9) month terms with a week break in service in between at the end of the second term terminate for three (3) months or switch to an on-call. On-Call allowed to work 1039 hours in any twelve (12) month period.

Unit Position Summary

We are seeking a professional, reliable & customer service minded individual. This position is an outstanding opportunity for a detail-oriented individual that enjoys people, has a high level of energy and enthusiasm, can work independently and with others, and is seeking an in-person customer service role.

As an Evening Conference Coordinator, you will be tasked with assisting in daily conference center operations at the MSU Management Education Center facility located in Troy, MI. This position is ideally suited for individuals seeking part-time to full-time work (15-35 hours weekly) with flexible shift options. Some weekends will be required.

Typical Daily Tasks Include

• Interacting with MEC clientele and conference center staff.
• Reading and interpreting Banquet Event Orders.
• Physical setup of conference room tables & chairs for day & evening classes.
• Monitoring & adjusting facility heating, cooling & lighting systems.
• Setting up and testing of classroom instructional equipment including; computers, projectors, monitors, cameras, sound systems, microphones, and similar equipment.
• Greeting & assisting clients with setting up, testing and use of technology.
• Operating videoconference camera & sound equipment for Zoom & MS Teams sessions.
• Monitoring & adjusting of lecture capture recording systems.
• Organizing & maintaining technology equipment.
• Daily administrative tasks including light cleaning & maintenance as needed.

Desired Qualifications

This position requires individuals to have excellent interpersonal skills and a passion for excellent customer service. Successful candidates will demonstrate strong verbal & written communication skills and be willing to learn classroom technology. Training & support will be provided. Candidates will be required to perform physical work and be able to lift heavy items including tables, chairs, AV equipment, boxes, etc.

Work hours will vary weekly depending upon MEC activities. Typical shifts will be 3pm to 11pm multiple days per week (M-F) and may also include some Saturday or Sunday work (morning, afternoon or evenings).

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Work Hours

ON-CALL

Website

HTTPS://MEC.BROAD.MSU.EDU/