Event AV Technician — Create Seamless Live Experiences

pinnaclelive; New York (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

401k with employer match

Health, vision, dental insurance

Generous PTO

Job summary

Pinnacle Live is seeking an Event Services Technician to support floor operations in hotels and resorts across North America. You will assist with setup, operation, and strike of AV systems, delivering unmatched guest and client service.

The role emphasizes proactive communication, safety, and equipment readiness in a fast-paced hospitality setting. Ideal candidates have high school graduation and some exposure to AV or hospitality, with basic computer/networking skills and strong teamwork.

Qualifications

• High school diploma or equivalent.
• Exposure to audio visual and/or hospitality industry.
• Computer proficiency in hardware, software and networking.

Responsibilities

• Assist with setup, strike, and operation of AV systems.
• Greet guests/clients and provide instructions on equipment use.
• Maintain accurate client event information and coordinate with the team.
• Ensure inventory is secure and equipment is in good working order.
• Follow safety policies and company SOPs.
• Other duties as assigned.

Skills

Strong technical aptitude

Planning ability

Organizational skills

Inter-personal skills

Verbal, listening and written skills

Customer focus

Team player

Education

High school diploma or equivalent

Exposure to AV and/or hospitality industry

Computer proficiency (hardware, software and networking)

Job description

Pinnacle Live is seeking an Event Services Technician to support floor operations in hotels and resorts across North America. You will assist with setup, operation, and strike of AV systems, delivering unmatched guest and client service.

The role emphasizes proactive communication, safety, and equipment readiness in a fast-paced hospitality setting. Ideal candidates have high school graduation and some exposure to AV or hospitality, with basic computer/networking skills and strong teamwork.