Event AV Technician: Elevate Hospitality Experiences

pinnaclelive; Fort Lauderdale (FL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

PTO & holidays

401k with company match

Health, Vision & Dental Insurance

Job summary

Pinnacle Live is seeking an Event Services Technician to support floor operations, including setup, strike, and operation of AV and event tech in a hotel or hospitality environment. You will focus on delivering unmatched customer service to guests and clients.

Responsibilities include greeting clients, instructing on equipment operation, maintaining event information, and ensuring inventory security and proper condition. Strong technical and interpersonal skills are required.

Qualifications

• High School Graduate or equivalent.
• Prior exposure to audio visual and/or hospitality industry.
• Computer proficiency (hardware, software and networking)

Responsibilities

• Ensure all event sets and strikes are completed according to Company SOPs.
• Greet guests/clients before event and provide clear instructions on how to operate equipment.
• Provide continued communication with client to ensure success of all events
• Follows through on all client requests
• Look for opportunities to enhance client’s event
• Maintain accurate client event information within the Company’s business systems
• Review daily invoices with client and obtain client’s signature on invoice(s)
• Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and/or damage
• Ensure inventory is in good working order and rental condition
• Make sure all Company occupied areas are clean, organized, and up to Company standards
• Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking
• Comply with all Company policies and procedures
• Other duties as assigned.

Skills

Strong technical aptitude

Planning ability

Excellent organizational skills

Strong interpersonal skills

Strong verbal, listening and written沟通

Education

High School Graduate or equivalent

Job description

Pinnacle Live is seeking an Event Services Technician to support floor operations, including setup, strike, and operation of AV and event tech in a hotel or hospitality environment. You will focus on delivering unmatched customer service to guests and clients.

Responsibilities include greeting clients, instructing on equipment operation, maintaining event information, and ensuring inventory security and proper condition. Strong technical and interpersonal skills are required.